Safety Guidelines

Meeting safely

Always meet in a public place first and let someone you trust know where you'll be.

Verifying identity

Ask for identification and verify details before sharing personal information or money.

Avoiding scams

Never send deposits or payments before viewing a room in person. Be wary of deals that seem too good to be true.

Reporting suspicious behavior

Report any suspicious, abusive, or fraudulent behavior to us immediately at support@noveltygems.com.

Blocking users

Stop communicating with anyone who makes you uncomfortable and block them where possible.

Using the “Mark as Matched” button

Once you've found a match, use the "I found a room/roommate" button on your dashboard to hide your phone number and stop further contact.

Protecting personal information

Share sensitive details only when necessary, and never share financial account information.